Privacy policy
Your privacy is important to Fageråsen Fritid AS and subsidiaries. We are committed to ensuring that you can be confident that we handle your personal data securely, in accordance with the applicable data protection legislation at all times.
In this privacy policy we will explain which personal data we collect and process, for which purposes we process your data and provide information about your rights.
1. What is personal data?
Personal data is any information that can be directly or indirectly linked to a natural person, such as name, postal address, e-mail address, IP address and mobile number.
2. Who is responsible?
Fageråsen Fritid AS and subsidiaries is the responsible data controller for the processing of personal data, for the purposes set out in this privacy policy. We must process your personal data in accordance with our obligations under current privacy legislation, including the EU's General Data Protection Regulation ("GDPR").
A company that processes data on our behalf is referred to as a data processor. Whenever we use a data processor, we always ensure that we have data processing agreements in place with them. This agreement governs how they may process personal data.
3. What personal data do we process?
The categories of personal data which we collect and process are as follows:
- Basic information such as name and contact details.
- Demographic information, such as date of birth and gender.
- Information about your customer relationship, such as service and order information, payment information and inquiries to customer service.
- Device and software information, such as the computer and operating system used, memory and processor performance, software version, environmental conditions, and any system errors.
- Information when you visit our websites (including date and time, what kind of PC/mobile phone you use, operating system and browser, IP addresses, screen size, etc.)
- Information related to job applications and employment (including CV, application, certificates, and information from references).
- Any other information collected on the basis of your consent. In that case, you will receive specific information about what information we collect and what it is used for when we ask for your consent.
4. Who do we process personal data about?
This privacy policy covers the processing of personal data concerning the following groups of people:
- Those that visit our our site
- Customers
- Applicants for vacant positions
- Those that contact our customer service
- Other individuals that we interact with
5. How do we collect your personal data?
We can collect your personal data in various ways:
- We receive personal data directly from you when you order our services or otherwise contact us directly. This information is necessary for us to be able to deliver the service you have ordered or to follow up on your inquiries.
- We receive personal data indirectly from you when you use our services, for example our websites. This information is important in order to be able to improve and further develop the services we offer you.
- We receive personal information from other sources when you interact with our partners, our distribution channels, or if your details are available in public registers. These details are important for us to be able to improve and tailor the services we offer.
We also receive personal information directly and indirectly from you when you visit our Facebook page, for example, when you follow us on Facebook, contact us through Facebook's chat solution, or when you share, like, or comment on our Facebook posts. For such personal information, we are joint data controllers with Facebook. You can read more about how Facebook processes your personal data here.
It is voluntary to share your personal data with us. However, certain information may be necessary to be able to carry out any agreement that you have entered into with us, including, among other things, information that is used in connection with invoicing.
6. What is our legal basis for processing personal data?
According to the current privacy legislation, we must have a legal basis for our processing of personal data. Our processing is based on one or more of the following bases:
You have given your consent to the processing of your personal data for one or more specific purposes (GDPR Article 6(1)(a). If our processing of personal data is based on your consent, you have the right to withdraw your consent at any time.
The processing is necessary for the performance of a contract with you (GDPR Article 6 (1) b).
The processing is necessary for compliance with a legal obligation to which we are subject, including, for example, storing information in accordance with accounting legislation (GDPR Article 6 (1) c).
The processing is necessary for the purposes of the legitimate interests pursued by the us, except where our interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data (GDPR Article 6 (1) f).
7. For which purposes do we process your personal data?
We processes personal data for various purposes. Below, you can read more about what we use personal data for (the purpose), which personal data we process, and why we are allowed to do this (legal basis for processing).
| Purpose | Processing activities | Categories of personal data | Legal basis |
| Deliver our services. | Your information is processed in connection with the purchase of products, as well as when accessing our services. | Name and contact details, order information and payment details. | GDPR Article 6 (1) b) - necessary for the performance of a contract. |
| Customer support | We use your personal data when you contact us directly, and when we follow up on your inquiries. | Name and contact details, order information. | GDPR Article 6 (1) f) – our legitimate interest in assisting our customers. |
| Improve and/or customize the products and services we offer. | Your information is processed in connection with using our products and services. We process personal data to understand the needs of our customers and to improve and further develop our products and services. | Name and contact details. Demographic information, such as date of birth. Information when you visit our websites (including date and time, what kind of PC/mobile phone you use, operating system and browser, IP addresses, screen size, etc.) |
GDPR Article 6 (1) f) – our legitimate interest in improving and tailoring our services. |
| Marketing. | We use both anonymised data and personal data for marketing purposes in accordance with current legislation. These activities include the marketing of products and services, including to create target groups and adapt the marketing to your needs. | Demographic information, such as date of birth and gender. Service and order information. |
GDPR Article 6 (1) f) – our legitimate interest in performing marketing activities. |
| We can send out newsletters and other marketing related information you have requested. | Basic information such as name and contact details. | GDPR Article 6 (1) (a) - consent | |
| Information security and prevention of misuse of services. | Your information is processed in connection with ensuring good security in all our services. We will also be able to process personal data to detect or prevent various types of fraud and abuse. | User information. Information when you visit our websites (including date and time, what kind of PC/mobile phone you use, operating system and browser, IP addresses, screen size, etc.) Device and software information, such as the computer and operating system used, memory and processor performance, software version, environmental conditions, and any system errors. |
GDPR Article 6 (1) f) – our legitimate interest in maintaining the security of our services. |
| Compliance with legal requirements. | We process personal data to fulfill our statutory duties, for example in connection with accounting and to provide information to the competent authority when this is required of us in accordance with applicable legislation. | Any categories of personal data strictly necessary to fulfill our obligations. | GDPR Article 6 (1) c) – necessary to fulfill a legal obligation. |
8. How do we Keep your personal data safe and secure?
We have established procedures and measures to ensure that unauthorized persons do not gain access to your personal data and that all processing of the data otherwise occurs in accordance with applicable law. The measures include regular security assessments, technical systems, and physical procedures to maintain information security.
9. Who do we disclose personal data to?
We use certain service providers to manage or support specific parts of our business operations, and share personal data with them when they perform services on our behalf. In such cases, we enter into so-called data processing agreements that regulate the access to and use of the information. We will also be able to share personal data with public authorities where there is a statutory disclosure obligation.
10. Do we transfer personal data to other countries?
We do not transfer your personal data to countries and/or organizations outside of the EU/EEA area that do not provide adequate protection of personal data ("third countries"). If such transfers nevertheless take place, for instance if one of our data processors transfers personal data to subprocessors outside the EU/EEA area, we will ensure before the transfer that it is carried out in accordance with the requirements set out in GDPR Chapter V. If this is the case, then the transfer will take place on the basis that we enter into an agreement based on the EU's standard contractual clauses ("Standard contractual clauses") with the recipient of the personal data.
11. How long do we store personal data?
We store your personal data for as long as is necessary for the fulfillment of the above-mentioned purposes for the processing of the data. This means, for example, that personal data we process based on your consent will be deleted when the consent is withdrawn. If the basis for processing is our legitimate interest, the information will be deleted when such legitimate interest no longer exists.
When determining the retention period, we place particular emphasis on the duration of our legal requirements or contractual relationship with you, the nature of your relationship with us, the need to process your data, your expectations and the risk of harm.
Normally, personal data is deleted immediately once a recruitment process or a customer relationship has ended. Information stored in accordance with legal obligations is deleted when the obligation ceases. Accounting legislation otherwise requires us to store certain accounting documents for a specified period of time, generally 3.5 years or 5 years.
Anonymized information is not subject to restrictions regarding processing, as it can no longer be directly or indirectly linked to an individual.
12. What are your rights?
The privacy legislation gives you a number of rights, including the right to access, rectify and erase the personal data we have stored about you. We strive to ensure that the personal data we have stored about you is correct and up-to-date. If you discover that the information we have stored about you is incorrect, we encourage you to contact us. This also applies if you want the stored data to be deleted. Regarding the right to erasure, there is an exception for information which is necessary in order be able to deliver a service that you would like to use, or it is required by law to store the information for a specific period. You also have the right to data portability. This means that, among other things, you have the opportunity to extract your personal data in a machine-readable format. Furthermore, you have the right to object to the processing of personal data and the right to object to personal profiling and automated decisions. This means that you can demand that your personal data is not analyzed to reveal your behaviour, preferences, abilities or needs. However, this does not apply if the processing is necessary to fulfill an agreement you have entered into with us or if you have previously expressly consented to the processing. You also have the right to receive a copy of the personal data we have registered about you, as long as an obligation of confidentiality does not prevent this. In order to ensure that personal data is handed over to the right person, we may require that access requests are submitted in written form and that identity is verified. If you believe that we do not comply with this privacy policy or the applicable legislation, you can send us a complaint.
13. How do we use cookies?
We use cookies and similar technologies on our websites. You can reject storing of cookies by changing the settings in your browser. However, this may cause issues with accessibility on the website. You can read more about how we use cookies here.
14. How do we notify you if changes are made to this privacy policy?
Our services are in continuous development. We may therefore need to update our privacy policy. If the privacy policy is subject to updating, the updated privacy policy will be made available on our website hoydtrysil.com.
15. Children's privacy
We do not intend to collect personal information from children under the age of 18. If such information has nevertheless come into our possession, we will delete this information as soon as the situation is uncovered. Therefore, we encourage guardians or others with knowledge of such circumstances to contact us immediately as indicated below.
16. How to get in touch with us
If you wish to request access, correction, or deletion, etc., or have questions about how we process your personal data, you can contact us by sending an email to pontus@fageraasen.no.
Cookies and privacy
1. General information about our use of cookies
Fageråsen Fritid AS and subsidiaries is the responsible data controller for the collection and processing of personal data in connection with the operation and maintenance of hoydtrysil.com. The purpose of collecting personal data via the website is to log the use of hoydtrysil.com to develop and improve the service. For this purpose, the website uses cookies, i.e., so-called "cookies". Cookies are small text files that are stored on your computer, mobile phone, tablet, or similar device. The cookies contain data that is collected for statistics about the use of hoydtrysil.com. When you use our website, the following information is collected about you:
- Your IP address, browser, and operating system
- Your location
- Time of visit
- Which pages on hoydtrysil.com the registered IP address visits and the duration of the various visits
- Any link that referred you to hoydtrysil.com
- What was clicked on during your visit to the website and any files you downloaded
- Information about you when you register personal information on the website, such as name, telephone number, email, and workplace.
We use various types of local storage through the use of cookies, which are either deleted continuously (session cookies) or stored permanently in your browser until a specified time (permanent cookies). If your browser settings are set to accept cookies, you consent to Fageråsen Fritid AS and subsidiaries using cookies when you visit our websites. You can find more information on how to control the use of cookies in your browser below here.
2. Consent to the use of cookies
Under current legislation, we can store cookies on your device if they are strictly necessary for the operation of the site. For all other types of cookies, such as those related to preferences and marketing, we need your consent. For personal data collected through strictly necessary cookies, the basis for processing is GDPR Article 6(1)(f) (our legitimate interest). For personal data collected through other types of cookies, the basis for processing is GDPR Article 6(1)(a) (your consent). Most browsers have a pre-enabled setting which allows cookies to be stored automatically. If the settings in your browser are set to accept cookies, or you accept to the use of cookies in our cookie banner upon entering the webpage, you consent to us using cookies when you visit our websites. You can change or withdraw your consent to the storage of cookies at any time. You can find this setting in the footer of the website. By changing the settings of the browser, you can disable or limit the use of cookies. Beware that the browser must accept certain cookies that are strictly necessary for hoydtrysil.com to function. You will find further information on how you can control the use of cookies in your browser in section 3 below.
3. How can you manage cookies in your browser?
In the settings of your browser, you will usually also be able to choose which websites you allow cookies from. You can also ask to be notified every time a new cookie is stored in your browser. Here is information on how to delete cookies in the various browsers: The following links will give you information on how you can change the settings in your browser to control which cookies it stores.
Cookie settings in Microsoft Edge
Cookie settings in Google Chrome
Cookie settings in Safari web and iOS
4. hoydtrysil.com uses the following cookies:
Strictly necessary:
| Name | Description | Storage period |
| kvass.project | Used by Kvass to fetch website data | Session |
| kvass.projectType | Used by Kvass to fetch website data | Session |
| __cf_bm | The __cf_bm cookie supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. | 1 hr |
| _cfuvid | This cookie is used for purposes of tracking users across sessions to optimize user experience by maintaining session consistency and providing personalized services. | Session |
Statistics:
| Name | Description | Storage period |
| VISITOR_INFO1_LIVE | Provide ad delivery or retargeting, store and track a visitor's identity, Store and track interaction. | 6 mths |
| VISITOR_PRIVACY_METADATA | Provide ad delivery or retargeting, store and track a visitor's identity, Store and track interaction. | 6 mths |
| YSC | Provide ad delivery or retargeting, store and track a visitor's identity, Store and track interaction. | Session |
| __Secure-ROLLOUT_TOKEN | Used by YouTube to manage the phased rollout of new features and updates. This cookie helps assign users to specific test groups for experimental features, such as changes to the user interface or video player. | 6 mths |
Marketing:
| Name | Description | Storage period |
| _fbp | Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers | 3 mths |